We will ship your order after your payment. It generally will be done between 0-48 hours. We ship your order on Mondy-Friday. Working time is AM 8:00-PM 6:00. The tracking number will be sent to your mail after your order shipped out. Then it usually takes 3-7 days to your home.

We have many shipping methods, they are Flat Rate Shipping, Standard Shipping and Expedited Shipping. For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: https://www.ilbaby.com/shipping

- United Kingdom: 3-7 working days
- Australia / United States: 3-8 working days

- Canada / France / Germany / Hungary / Ireland / Italy / Mexico / Portugal / Purte Rico / Spain : 4-12 working days

- Brazil / Poland / Greece / Finland / denmark / Netherland / Sweden / Swizerland : 5-15 working days

Shipping time is only estimated and not guaranteed. If do not get an item after 30 days, please contact us to solve it.

Delivery to the remote area like Alaska, Hawaii, Puerto Rico, APO/ FPO only supports Postal service, NO FASTER SHIPPING. If you Pay means you agree with the postal service. Thank you for understanding.

Usually no customs tax, customers do not need to provide additional customs tax.

We can deliver orders to most countries in the world. Goods are sent from our warehouse by courier, and delivered direct to your door (home or company address). Please check Shipping Countries to get more details.

Return: We do not accept merchandise for return unless items are defective, in which case they will be replaced, subject to availability, or refunded at the buyer's discretion.
Exchange: We do accept exchanges. We only accept exchange: poor quality, the item was broken, or other item quality problems. In these conditions, we will pay for the postage. If you return it because you do not like it or size problems. Then You need to pay for the postage by yourselves(The postage includes return postage and resend postage).

ILBaby primarily uses PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express, Cashu, Webmoney, Boleto, Discover and bank transfer, you can also pay your order with Wire Transfer or Western Union.

No. Sorry. We can only accept payment in advance. You can use one of our secure payment methods to pay for your order. For detailed explanation about our payment options, please see: https://www.ilbaby.com/payment/

If you pay with PayPal, the payment will be in our account soon after you finish the payment.
When you complete the order, your funds will be transferred from your account to our account.
When you are not satisfied with your product, both payment methods support refunds.

Of course. All payment methods are safe here.
We currently accept paypal, credit cards, west union and bank transfer.
We guarantee 100% secure payment,so you can pay online use your credit cards.
Secure 4096-bit SSL security encryption.
Encrypted data store.
Money Back Guarantee.
7x24 customer service, you can email us if you have any questions.

We send emails from [email protected], please check your mailbox (spam/junk folder included), you can also add [email protected] to your email contact white list if the email in spam/junk folder.

Please place the order directly, then go on. When you are on the checkout page, you will see the payment method are shown on this page, then you can choose anyone you like.